The golden rules of good dashboards

Managing a hotel or a restaurant can sometimes feel like a night flight. Indeed, the intense daily activity can make it difficult to keep sight of the goals set at the beginning of the period, complicate the assessment of the situation, and thus render the business less effective. To address this problem, dashboards are used in management control to inform managers of their department's progress in real-time. Although their realization is not always easy, a few simple principles help construct relevant dashboards for the activity.

Clear yet comprehensive dashboards

A good dashboard must be easy to read due to its purpose as a quick control tool. The reader should be able to see at a glance the main data directly related to their activity, without superfluity. Any potential alert should be visible quickly, which is difficult if there are many indicators. More generally, a multiplication of data makes analysis difficult, time-consuming, and can even be a source of stress.

However, the dashboard must also present a sufficient amount of information to remain relevant. Its control function necessarily implies a sufficiently broad view of the activity. Consequently, a balance between simplicity and comprehensiveness must be found, and care must be taken in choosing the indicators that compose it.

To achieve this, keeping in mind the key qualities they should present is a good method. A good indicator for a dashboard should have good reliability while being sufficiently precise.

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Well-articulated dashboards

‍Moreover, ensuring the overall effectiveness of dashboards involves good hierarchical articulation. To ensure this harmony, a good method is to create them in a