The best management software for Hospitality and Catering in 2024
Marjorie Marthely
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Jul 8, 2024
The hotel and restaurant sector is constantly evolving, and you must be able to adapt quickly to changes to remain competitive. In this particularly competitive environment, it is more than necessary to use hotel management software and restaurant management software to improve the operational efficiency and profitability of your establishment.
The best hotel and restaurant software offers a range of features for managing reservations, billing, staff, inventory, and much more.
They also allow you to collect valuable data on customers and operations, which can help you make informed decisions to improve your service offerings.
So if you are a hotelier or restaurateur and are getting lost among all these tools, don’t panic! We have selected the best restaurant software and hotel software to help you with your choice.
What is hotel and restaurant software?
Hotel and restaurant management software is a digital platform that centralizes several functionalities necessary for the operation of your hotel or restaurant. They have now become essential and can be used regardless of the size of your establishment.
These solutions are divided into two categories:
- Cloud software: Their installations are not performed on devices, but an internet connection is necessary to connect via a computer, smartphone, or tablet. These solutions have the advantage of storing and securing data that can be accessed at any time.
- Installed software: Their installations are done on computers. The main risk of this type of solution is the loss of all data in case of a technical problem.
What are the advantages of hotel and restaurant software?
Hotel and restaurant software is simple, practical, and intuitive. It offers numerous advantages:
It simplifies the management of your daily operations (reservation management, menus, inventory, etc…)
It automates processes and reduces human errors.
It enhances the customer experience by offering personalized services based on collected information and also improves their satisfaction and tracks interactions.
It helps analyze activity: by providing valuable data on operations and performance, it assists managers in making informed decisions.
It improves communication: it will be smoother and more transparent since collaborators will have access to the same platform.
It allows for an increase in revenue: time savings and productivity gains will enable your teams to focus on more essential tasks!
The best management software (PMS) for hotels
When it comes to hotel management software, two main types are distinguished:
The PMS (Property Management System) software: This is a hotel management system used to manage the daily operations of a hotel or group. It is a centralized software that allows hotels to effectively manage their operations, including:
- Reservations
- Guest check-ins
- Billing,
- Room management
- Staff operations
Misterbooking: the best PMS for your hotel
If you need a comprehensive solution to manage your hotel. One of the most well-known PMS remains Misterbooking, a pioneer and French leader since 2003. Misterbooking is a reservation management solution that has the advantage of bringing several tools into one. This solution allows for managing direct sales on the same platform but also offers many other features: Customer experience, online pre-check-in, banking interface (TPE), automated payment, accounting export, restaurant module, and much more.
MEWS: used by the largest hotel brands in the world
Praised by over 3000 hotel brands worldwide, Mews earns its place in the ranking! This comprehensive platform offers its users several features aimed at automating and simplifying the tasks of modern hoteliers and guarantees an exceptional customer experience.
Oracle Opera Cloud: an all-in-one management system in the cloud
Oracle Opera Cloud is a comprehensive management system (reservations, loyalty, sales) for hotels. The solution has more than a thousand installations worldwide. It is considered one of the best solutions for hotels of all types, from independent establishments to international hotel complexes.
Thais PMS: The French hotel management software
A solution developed in 2006 by a hotelier's son, Thai PMS is aimed at both hotels and restaurants. With its ergonomic interface, it allows professionals from both sectors to easily and quickly take charge. The platform aims to enable complete management of their establishment by relying on dedicated services, such as an accounting expertise firm CHR (café, hotel, restaurant).
The best cash register or point-of-sale (POS) software in restaurants
A cash register or point of sale (POS) software in restaurants helps improve the efficiency of operations. It contributes to better overall management of the restaurant and an optimized customer experience. More specifically, this type of software notably improves the management of:
- Orders
- Tables
- Inventory and ingredients
- Menus and prices
- Payments
LIGHTSPEED: the all-in-one platform for restaurateurs and hoteliers
Lightspeed is a complete, intuitive, and reliable cash register software. This all-in-one cash register platform notably serves 3 types of businesses: Restaurants (CHR), (golf) clubs, and E-commerce.
SUMUP (Ex Tiller): A very powerful tool
SumUp Cash Register is primarily aimed at restaurateurs and merchants. It is a comprehensive solution whose main advantages are: numerous features, very easy handling, the SumUp ecosystem (hardware, TPE), and dashboards.
L’Addition: The customizable and intuitive software
The cash register is its flagship product, but the Addition has developed to meet the needs of restaurant managers. With its tool available on both computers and smartphones, it is possible to analyze activity with its reporting functionality.
It is an ideal solution for managing a restaurant, from order taking to payment collection.
INNOVORDER: A reference in the sector
Regarded as one of the best cash register software for collective and commercial catering, Innovorder supports both restaurateurs, their teams and optimizes the experience with customers.
Innovorder offers numerous features ranging from order-taking, to kitchen preparation and payment collection, making it one of the most complete ecosystems.
Qotid: the finance automation software that allows you to better manage your hotel-restaurant
Qotid is THE French all-in-one SaaS solution for finance automation aimed at hotels and restaurants and more generally, at multi-establishment groups.
It is a turnkey solution. Data is stored in the cloud and managed internally by the teams.
Qotid connects with all the PMS and POS mentioned in this article and many more, so don’t hesitate to contact us if you have questions about selecting your business software or your needs regarding finance automation.
Qotid is a complete and completely “no-code” solution that includes both budget creation, purchase management, and cash flow management.
Thanks to the connection with the client's business and accounting tools, Qotid generates customized reports for hotels and restaurants.
Moreover, Qotid features a simplified onboarding system where the client can be autonomous in configuring the solution without programming language knowledge. Qotid thus emphasizes support and can rely on an efficient customer service.
In summary:
The hotel and restaurant sector is constantly evolving, and it is more than necessary to use hotel management software and restaurant management software to improve the operational efficiency and profitability of your establishment. The best software in the hotel and restaurant sector offers a range of features for managing reservations, billing, staff, inventory, and much more.
They also allow for the collection of valuable data on customers and operations, which can help you make informed decisions to improve your service offerings. Management software is divided into two categories: cloud software and installed software. Cloud software has the advantage of storing and securing data that can be accessed at any time, while installed software is done on computers and poses a risk of data loss in case of technical problems.
Hotel management software is divided into two types:
- PMS (Property Management System) software and,
- cash register or point of sale (POS) software in restaurants.
PMS software allows you to manage reservations, guest check-ins, billing, room management, and staff operations, while cash register or point-of-sale (POS) software in restaurants helps improve operational efficiency and contributes to better overall restaurant management and an optimized customer experience.
F.A.Q:
1. What is hotel and restaurant software?
Hotel and restaurant management software is a digital platform that centralizes several functionalities necessary for the operation of your hotel or restaurant.
2. What are the two types of hotel management software?
The two types of hotel management software are PMS (Property Management System) software and cash register or point-of-sale (POS) software in restaurants.
3. What are the features of a PMS software?
A PMS software allows you to manage reservations, guest check-ins, billing, room management, and staff operations.
